This paper explores how T&L companies can improve customer experience by successfully digitally transforming their end-to-end sales process. Using AI-powered insight, T&L companies can build value-based customer relationships by delivering instant, personalized offers with personalized prices, to provide a frictionless online and offline buying experience.
Top 10 things you will learn in this Industry Brief:
How Amazon is impacting the Transportation and Logistics Industry
How ecommerce is changing the Transportation and Logistics Industry
Why speed is everything
Why it is important to take care of the margin leaks on the payables side
What the smart investment is for Transportation and Logistics companies
How Transportation and Logistics companies get back into the game
What the new rules of the game are
Why the game changers are Artificial Intelligence and Machine Learning
How to transform the end-to-end sales process
How air cargo carriers, truck load companies, less than truck load companies, intermodal carriers, railroad companies, and 3PLs are leveraging AI to drive growth and profitability
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